Shipping policy
Thank you for choosing us for your rebounder purchase! We strive to make your shopping experience as convenient as possible, including hassle-free shipping.
Nationwide Shipping:
We proudly offer shipping services to anywhere within the United Kingdom. The delivery fee is standard and is dictated by our delivery partners. No matter where you are located, we'll ensure your rebounder reaches you promptly and securely.
Tracking Details:
To keep you informed every step of the way, tracking details will be provided as soon as your rebounder is dispatched. You can monitor the progress of your shipment and anticipate its arrival with ease.
Should you have any questions or concerns regarding shipping, please don't hesitate to contact our customer service team. We're here to assist you throughout the shipping process and beyond.
Time Limits for Delivery Claims
You must lodge the claim with us within 14 days of receipt, or expected receipt date.
The following refund/replacement policies apply:
|
Scenario |
Refund |
Replacement |
|
Lost in transit |
Full refund of order and delivery |
Full replacement (if requested) |
|
Damage in transit |
Full refund of product cost only |
Full replacement (if requested) |
|
Disputed delivery |
Full refund of product cost only |
Full refund of product cost only |
|
Wrong item delivered |
We may request to have the item returned, depending on value |
Fulfillment and delivery of original order item |